Where is it held?
A WEEKEND In The Gardens is a 15 minute walk from Flinders Street Station or a 5 minute walk from Domain Interchange.
Entry to the event. Please refer to the EAT tab for food & beverage offerings and day tabs for artist information. Limited seating is provided throughout the venue on Friday & Sunday with a GA event on Saturday.
What time does it start and finish?
Doors open at 4.00pm and will close at 11.00pm. Please refer to the day tabs for playing times.
How do I get there?
Leave the car at home! On street parking is extremely limited and we strongly advise taking public transport to the event. The City of Melbourne enforces parking restrictions in the area. Disabled parking bays are marked on the Gardens Map.
Plan your journey with PTV here.
Who are we?
A Weekend - In The Gardens is organized by Roundhouse Entertainment, the team behind A Day On The Green and 1-2 Entertainment.
What are prohibited items?
Deck Chairs and Rugs are prohibited on Saturday 18th of November, but permitted on Friday 17th & Sunday 19th of November.
Alcohol, non-alcoholic drinks - this includes juice, soft drinks, sports drinks. A Weekend - In The Gardens is a licensed event.
Food & eskies.
Metal cutlery, including cheese knives.
Selfie and Go Pro sticks.
Aerosols, sunshades, tents and tables.
Umbrellas, even if it’s raining. Bring good quality raincoats and gumboots instead.
Glass - this includes wine glasses, jars, or any other containers or items made of glass.
Professional cameras (including SLR's & any camera with a removable lens) and sound and video recording equipment. For full details read the answer to 'Can I bring my camera or sound and video recording equipment?' below.
Pets (other than guide dogs).
There will be a security check at the entry and prohibited items will be confiscated.
Roundhouse Entertainment does not take any responsibility for confiscated items.
What can I bring to A Weekend - In The Gardens ?
Jacket, hat and sunscreen.
A Weekend – In The Gardens site is located in the Royal Botanic Gardens. Wear sensible footwear.
Please note: there are no sheltered areas - come prepared for rain or shine.
For sunny days make sure you wear a wide brimmed hat for protection and bring plenty of sunscreen with you.
Can I bring my camera or sound and video recording equipment?
Professional cameras and video and recording equipment are not allowed.
Generally, cameras with powerful zoom lenses or detachable lenses in a carry case are not allowed. We can’t judge that beforehand. It's up to security staff on the day, and debate will not be entered into. Unauthorized or prohibited photography may result in images being deleted by security staff.
Media and professional photographers must arrange accreditation through firstname.lastname@example.org
Can I bring my own alcohol and food?
No. A Weekend – In The Gardens is a licensed event with food available for purchase. Please note that the bar service will close prior to the end of the main act.
Where can I park?
On street parking is extremely limited and we strongly advise taking public transport to the event. The City of Melbourne enforces parking restrictions in the area. Disabled parking bays are marked on the Gardens Map.
Can I bring the kids?
All patrons including children must purchase a ticket. Children under 18 years of age must be accompanied by a ticket holding adult.
Is First Aid available?
Yes. Please ask Security, Event staff or First Aid officers for help. There will be a first aid service attending every event. Please consider others as well as your own safety. If someone is in need of medical attention please let Security, Event staff or First Aid know so they can help.
Are passouts available?
No passouts at all venues (except in the case of adverse weather conditions or an emergency)
What if it rains?
If it does rain the show will go ahead unless conditions are deemed to be dangerous. If an event does not go ahead due to this reason, patrons will receive a full refund from point of purchase. If the forecast is for even the possibility of rain bring good quality raincoats and suitable footwear.
The decision to cancel a show will be made on show day. In the event of inclement weather patrons should check this website and social media sites BEFORE departing for the show for messages regarding traffic, parking or wet weather arrangements.
We will also send out notifications via email and SMS. Please ensure your contact details with Ticketmaster are up to date when purchasing a ticket.
Can I smoke?
Only in the designated Smoking Areas which are sign posted at every venue. There is NO Smoking allowed in the Reserved Seating areas.
Where is Lost Property?
If you find or lose something - please go to the merchandise tent. After the event, any lost property will be left at the Roundhouse offices.
Will the program times or artists be likely to change?
Occasionally changes occur that are out of our control. Scheduled performance times and artist line-ups are subject to change. No refund will be offered in these circumstances.
Are EFTPOS facilities available?
We do have limited ATMS on site but it is still recommended to bring enough cash for the day.
Are there facilities for people with special needs?
Yes. Accessible toilets, parking and viewing areas are available at all venues.
There are some public disabled parking spaces located on Birdwood Avenue close to the entrance of the event.
Companion card – Companion Card holders are entitled to a free ticket for their carer.
Ground condition – Please Note: A Weekend - In The Gardens shows are held at outdoors. Therefore, there are some sloped and uneven areas.
Toilets – Assessable toilets are located in the main toilet areas on site.
Is there mobile phone reception at the venues?
Most venues have average mobile phone coverage, please note that phone reception can be very limited and poor during the event. If you are meeting people onsite or getting picked up at the end of the event please make the appropriate arrangements prior to the day in case you have issues with phone reception.
Besides driving what are the transport options to and from venue?
Public Transport – A Weekend - In The Gardens is located only 15 mins walk from Flinders St Station, 5 minute walk from Domain Interchange or an easy drive, taxi or uber ride away. Plan your journey with PTV here.
Pick up & Drop off – There will be a limited Pick up / drop off area close to the venue on Birdwood Ave. This is a no standing area.
You can be dropped off and picked up from the venue. Please use the dedicated pick up / drop off zone. Drop off and pick up on surrounding roads is not permitted.
What ticket types are available?
Please refer to the TICKETS page.
Will tickets be available at the entry?
Tickets may be available at the entry, call the venue on the day to check that event has not sold out.
My tickets say "GENADM" but have a row and seat number on them - what does this mean?
The reason a row and seat number appear on your ticket is so Ticketmaster can track the tickets that have been allocated for any specific event.
This information does not mean you have a reserved seat for your event.
Can lost tickets be replaced?
No. Once the ticket sale is processed the purchase is final. While obviously we sympathize with you if you lose your ticket, we are unable to reissue. Even if we have a record of your purchase, we cannot be certain that other less scrupulous members of the public will not use the ticket. Please treat your ticket like cash, as they are irreplaceable.
Can I get a refund or Exchange?
Unless the event you have purchased a ticket for has been cancelled or rescheduled, or there are legal requirements that provide otherwise (including those of the Australian Consumer Law), tickets cannot be exchanged or refunded.
If an event is rescheduled, you will be offered equivalent seats at the rescheduled event. If you are unable to attend the rescheduled event or an event is cancelled entirely, you are entitled to a refund of the face value of the tickets and the per ticket booking fee. However, once an event has taken place there is generally no right to a refund or exchange. Please contact us for exact instructions if an event is cancelled or rescheduled.
Who do I contact if I have an enquiry regarding my ticket order/purchase?
We do not sell any tickets here in our office at Roundhouse Entertainment or on our website – please contact Ticketmaster in regards to your ticket purchase including any tickets purchased during the a day on the green member offer. Contact Ticketmaster here.
You can also login to your My Ticketmaster account to your view your order.
Your Ticketmaster account is separate to your A day on the green/A Weekend members account and any tickets purchased can only be viewed in your Ticketmaster account.